Refund Policy
- Niraha does not accept returns or exchanges for international orders. We apologize for any inconvenience caused.
- If you are not satisfied with your purchase, you may request a return or exchange within 7 days from the date of product delivery.
- To initiate a return or exchange, please contact our customer support team by emailing us at helpniraha@gmail.com or via WhatsApp/phone at +91 9082344650. Our team will guide you through the process.
- Niraha offers exchanges only for size-related issues.
- Size exchanges are permitted only once per order
- Refunds will not be provided for size or fit issues
- To be eligible for a return or exchange, the product must be:
- In its original condition
- Unused, unwashed, and unaltered
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With all original tags, labels, and packaging intact
Niraha reserves the right to refuse any return or exchange if the product does not meet these conditions. - In case of a return, a shipping charge of ₹150 will be deducted from the refunded amount to cover reverse shipping costs.
- If reverse pickup is unavailable at your location, you will be required to self-ship the product to the address provided by our team.
- If the payment was made via Cash on Delivery (COD), refunds (if applicable) will be processed to the customer’s bank account after receiving the returned product.
- COD charges are non-refundable
- Once a return or exchange request is initiated, the process will begin within 2–3 working days.
- After the product is received at our facility and passes quality inspection, refunds (if applicable) will be processed within 2–3 working days
- We strongly recommend reviewing the product description and size chart carefully before placing an order
If you have any questions or need assistance regarding returns or exchanges, please reach out to us at helpniraha@gmail.com. We’re here to help.
